Introduction to Customer Empathy Workshops

Introduction to Customer Empathy Workshops

Illustrated by: Mary Shakshober Product feedback from users goes a long way. It’s why Red Hat’s OpenShift Web Console UI is as awesome as it is today. Features like Dashboards and Topology were added because of user feedback—and that’s how we plan on enhancing the console even further. One thing’s for sure: The path to […]

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How Omnitracs Transformed to a DevOps Culture with OpenShift

Omnitracs has taken an interesting road to get to its current position as a leader in fleet management software for logistics and transportation companies. Their SaaS-based offering allows companies to track, monitor, and bring into compliance all of their trucks and shipping vehicles around the globe from one system. But just because Omnitracs users were […]

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OpenShift 4.3: The Project Launcher

OpenShift 4.3: The Project Launcher

In Red Hat OpenShift 4.2, we introduced a number of new console customization features, including ConsoleNotifications, ConsoleExternalLogLinks, ConsoleLinks, and ConsoleCLIDownloads. New in 4.3, the ConsoleLink feature has been extended to cover even more use cases. In addition to the User Menu, Help Menu, and Application Menu, users can now add links to specific project dashboards. […]

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OpenShift 4.3: Alertmanager Configuration

OpenShift 4.3: Alertmanager Configuration

Alerts are only useful if you know about them. That’s why we’re working on adding features to Red Hat OpenShift to make it easier for you to find out about potential problems and solve them before they become incidents. The new cluster overview dashboard is great for looking at the status of a cluster. But […]

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OpenShift 4.3: Managing Catalog Sources in the OpenShift Web Console

OpenShift 4.3: Managing Catalog Sources in the OpenShift Web Console

An Operator Lifecycle Manager (OLM) CatalogSource is a collection of operator metadata. OLM uses CatalogSources to build the list of available operators that can be installed from OperatorHub in the OpenShift web console. In OpenShift 4.3, the web console has added support for managing the out-of-the-box CatalogSources as well as adding your own custom CatalogSources. […]

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Create a new OCP application deployment using Ceph RBD volume (Rails + PostgreSQL)

> Note: This example application deployment assumes you already have an OpenShift test cluster or have followed the instructions in the Deploying OpenShift Container Storage 4 to OpenShift 4 Blog to set up an OpenShift Container Platform 4.2.14+ cluster using OpenShift Container Storage 4. In this Blog the ocs-storagecluster-ceph-rbd storage class will be used by […]

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OpenShift 4.3: Dashboard refinements and the new Project dashboard

OpenShift 4.3: Dashboard refinements and the new Project dashboard

The Cluster Overview dashboard we introduced in Red Hat OpenShift 4.2 was a significant and well-received addition to the Web Console, and our team has greatly enjoyed seeing how OpenShift users (and even our own developers) have been using it to identify and resolve issues they otherwise may not have noticed. We’ve made a number […]

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OpenShift 4.3: Spoofing a User

OpenShift 4.3: Spoofing a User

Imagine you’re a cluster administrator managing a huge number of users. A user reaches out to you with a problem: “My console is broken.” There’s seemingly an infinite number of possible explanations for why this user can’t access the console. However, you can’t see their system and they have difficulty explaining what the console is […]

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OpenShift 4.3: User Management Improvements

OpenShift 4.3: User Management Improvements

The Red Hat OpenShift Web Console has always strived to be the easiest way to interact with OpenShift resources, and in version 4.3 we’ve added more capabilities around viewing and editing user management resources. Dedicated pages to view Users and Groups for the cluster have been added, allowing cluster admins to easily see who has […]

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