Our partners, Dynatrace, have written a blog and a case study covering our joint customer, the largest county in the United States. Normally, case studies and joint customer stories are strictly about business affairs, discussing ROI, OpEx and developer agility; tantalizing topics for IT folks, but not exactly the stuff of drama and danger. This particular case study, however, is about the county's usage of Red Hat OpenShift and Dynatrace's Davis AI during the Woolsey Fire in November of 2018.
Normally, you wouldn’t think of access to a website as being a life or death situation but when the evacuation of more than 295,000 people depends upon the information being distributed on that website, SLAs and service guarantees can be tied almost directly to the saving of human lives.
You can read the case study here, or peruse the blog here.
About the author
Red Hatter since 2018, technology historian and founder of The Museum of Art and Digital Entertainment. Two decades of journalism mixed with technology expertise, storytelling and oodles of computing experience from inception to ewaste recycling. I have taught or had my work used in classes at USF, SFSU, AAU, UC Law Hastings and Harvard Law.
I have worked with the EFF, Stanford, MIT, and Archive.org to brief the US Copyright Office and change US copyright law. We won multiple exemptions to the DMCA, accepted and implemented by the Librarian of Congress. My writings have appeared in Wired, Bloomberg, Make Magazine, SD Times, The Austin American Statesman, The Atlanta Journal Constitution and many other outlets.
I have been written about by the Wall Street Journal, The Washington Post, Wired and The Atlantic. I have been called "The Gertrude Stein of Video Games," an honor I accept, as I live less than a mile from her childhood home in Oakland, CA. I was project lead on the first successful institutional preservation and rebooting of the first massively multiplayer game, Habitat, for the C64, from 1986: https://neohabitat.org . I've consulted and collaborated with the NY MOMA, the Oakland Museum of California, Cisco, Semtech, Twilio, Game Developers Conference, NGNX, the Anti-Defamation League, the Library of Congress and the Oakland Public Library System on projects, contracts, and exhibitions.
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